Vodafone India — bill related issue | |||
I have postpaid number of vodafone and every month i used to recharge with 299 tarif and they provide me 20GB data per month. But they send me bill with the mail that i used 20GB per month and also 25 GB extra and for extra usage of 25GB they are charging 500 extra of my bill. I checked in my phone that data usage of month it is 19 GB. And i asked them to provide me per day data of month. Could you please provide me the daily data usage records for this month so that i can cross check with my phone details. Because i have checked the same in my phone setting and the value have big differences. I get free 20 Gb data and as per your record i have used extra 25 data. Please provide me per day data usage. I will cross check this and then i will pay my bill. If I didn’t get your any kind of response from your service i will contact consumer forum with the records i have. Thanks, Anamika Talukdar But they did not responsed on my mail. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 Vodafone India Customer Care's response Dear Customer, As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 199 or 198 Regards, Sudhir | |||
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Whenever I try sending PORT msg to 1900, its shows msg failed to send. The vodafone network over the past few months has been worst and hence I decided to opt out of the service but the port msg isn't working. Solution ?
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