Vodafone India — billed above the credit limit

Address:

New Delhi, Delhi, 110003

Hi,
I ayushi nath have activated my international roaming on 24th of july, within three days without any intimation i was billed for rs 35, 000/- as per vodafone while i don't my credit limit was rs 14, 000.

1. I was not informed when my credit limit has increased to 14, 000/- when asked they told me this is strange usually the date of increasing the limit is written but in your case its not there.
2. I was billed rs 35, 000 and without any intimation and why someone will charge us above the limit.
3. Data fraud was definitely there.
4. Still after happening all this, i sincerely agreed to pay the bill of 14, 000 as per my unknowingly increased limit.
4. My phone was deactivated in 3 days and i got stuck without phone in uk plus too much of chaos happened.

Would request you guys to please ban this fraud firm on looting clients