[Resolved]  Vodafone India — Billing dispute

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I have billing dispute with Vadofone service provider. They have generate bills for Vadafone Live ( VF Mobile connect) of Rs.760 and late payment charges of 100 INR. This period was of 20th december 14 to 20th January 15. There after my out going calls were disconnected. I have visit Vodafone store 5 times & log a complaints. Vodafone person is simply saying, that you have used Internet services on window phone.As I exceede the limit of of my data pack but there was no service call or message from vodafone.Agnet called me on 19th and said sir you have exceede the limilt of your data usage.I have had 1gb 2G data internet pack activated on my number and this is for the first time limit got exceeded since last three months.There was no service call or message for exceeded usage. As of now my out going is still deactivated.Pls help in resolving the same. Frustated from vodafone services as the company is cahrging for the services which I didn't used. please take appropriate action asap. Regards, Shreekant [protected]