Vodafone India — Billing issue

Address:400066
Website:vodafone.in

There has been a cheating while updation of payment plan change from Red 899 to Red 1299. I have asked customer executive to update from Dec'15 month billing cycle and the Nov'15 month itself got change with 1299 plan. Also requested to change Roaming Incoming free plan Rs. 149 to Rs. 75 effective Dec'15 moth billing cycle. This also got added in Nov'15 month bill. Further, the same issue has been discussed with my relationship manager - Aniket. Many a times, Aniket don't respond to calls and I have forced to contact Vodafone customer care. If a Red customer is not being addressed by a relationship manager, then it is clear that he is fugitive and has no responsibility to attend to customer queries. I believe I need to change my subscriber to some other operators in the market.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information