Vodafone India — Billing issue

Address:Mumbai City, Maharashtra, 400008
Website:www.vodafone.in/home-mumbai?section=consumer

Hello my vodafone no is [protected] Vodafone has given me 8 gb data free last month after using 8 gb data as per my vodafone app and their conformation message from Vodafone i had switched the data to my jio but i received the bill of 900 in which 458 was charged for data uses, regarding this issue i already spoke to Vodafone executive on 25 april and 26 april as on app the charges are showing but the executive told me that it is a server problem and it will not be added to your final bill as you had only used 0.13 kb extra, and now the executive told me you had used 121 mb extra if you have any issue visit Vodafone store, after that i tried to send the porting message PORT (MY NUMBER) to 1900 but the message is getting failed, kindly look into the matters as Vodafone are just misleading customers by giving free data and charging them
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Vodafone India customer support has been notified about the posted complaint.
May 09, 2017
Updated by vishalcvn
below is the image of porting message getting failed

May 11, 2017
Updated by vishalcvn
Still no response from Vodafone India customer support
May 16, 2017
Updated by vishalcvn
Still no response from Vodafone India customer support
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