Vodafone India — Billing related

Address:Hyderabad, Andhra Pradesh

iam a vodafone customer who called into vodafone customer care requesting them to port the network from vodafone to airtel due to personal reasons, and requested for there assistance, as a courtesy since iam its customer from 5 years. after going through hell ride for over a week with some fake english accent talking women i thought my problem was resolved. For my surprise i get a bill of 4000 instead and my postpaid plan is changed to 1299 which is supposed to be vodafones most expensive(highest) tariff. i went to the store so many times they wouldnt care, i speak to vodafone care team every day they say they cant do anything, when asked for superiors they say they r in meeting always, go alone know what are they doing to make the world a better place.iam sure they are planning and making strategies on how to loot a customer. to my troubles they have disconnected my outgoing facility too...all i want from them is a clarity on the things on how it happened and is as simple as that. and i get nothing. Tried complaining too but hopeless of a reply. i just hope they level up or just get out of this country. my vodafone # [protected] Yogesh [protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Pls share an alt number, best time 9AM to 6PM to call you so that we can call & assist you further. We called on your number but there was no response. http://bit.ly/1KkOFzX

Regards,
Vodafone India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information