Vodafone India — Biscoot store pack

Arsenal11

from Jamnagar, Gujarat

Address:	Jamnagar, Gujarat, 361008
Website:	www.vodafone.in

Vodafone deducted Rs. 45 by automatically Activating Biscoot Store Pack Service without any information and without my consent. When I enquired with Vodafone Customer Care Operator he refused to refund the deducted amount and asked to Deactivate the service to avoid further Deduction after 15 days of current pack. The Operator insisted that I have clicked some link which activated the pack but I don't remember to have done anything like that. This is a matter of cheat with customers and I expect Vodafone to be ensure such deductions are avoided in future even if this time they can't afford to pay back the irrelevant deducted amount.

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Vodafone India customer support has been notified about the posted complaint.

Nov 07, 2015

Updated by Arsenal11 Again nearly 30 Rupees deducted for Gaana Khazana Pack without information and confirmation with me. It has become irrelevant to keep balance on Vodafone SIM card. Some strict action has to be taken now !

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Comments

Arvendra Singh

from Mumbai, Maharashtra

I also got rs. 45 deducted for Biscoot Store pack.
Then a day later again got Rs. 35 deducted foe activation of some Beauty Fix Service.

Im fed up with Vodafone's service.. which does not match with their brand value..i shall be quitting the service..a lot more companies are available out there who does not deduct money for no reason..what vodafone is doing is clearly a theft of our money.

Go to hell Vodafone!!!

mathan227

from Mumbai, Maharashtra

I also got rs. 45 deducted for Biscoot Store pack.

pegasus_wb

from Bengaluru, Karnataka

I recently shifted to Vodafone post-paid service, and they sent me an SMS yesterday night that Biscoot store pack was activated, and they charged 45 Rs for it!! Earlier Airtel used to do such type of cheap tricks, now seems Vodafone is also doing this!!

saicharan godavarthi

from Mumbai, Maharashtra

I also got rs. 45 deducted for Biscoot Store pack this is very bad

Trailokya Tapan Lahon

from Mumbai, Maharashtra

Same happens here.i just got this sms of biscoot store pack. Very stupid thing .

singrauli

from Noida, Uttar Pradesh

Last month I got an SMS from VODAFONE that Biscoot Store Pack had been activated & Rs. 45 had been deducted & the same amount would be deducted after 15 days. As mine is a CUG No, I complained to my Account Manager. But today again I got the same SMS. Now I called VODAFONE's customer care no. in MP. Talking to the Customer Care Exe. I came to know that Biscoot Store as well as MASTI pack was activated on my No. & charges for the same was Rs. 45/fortnight & Rs. 90/month. When I informed the CC Exe that I didn't remember activating any such packs, she told that it might have activated while using internet from my mobile. I never use VODAFONE's website from my mobile, then how it can happen! Services of VODAFONE is getting worse day by day. Their Network is unavailable in many places, call drops have become a more than regular affair & now these cheap cheating techniques.

Bakkiya Vikram

from Mumbai, Maharashtra

Vodafone is very bad network.. I also got deducted for biscoot store.. I am sure I have not activated that.. Cheating network.. Going to change my number to some other network.. Friends u too teach lesson for them..

Yaqub S

from Ahmedabad, Gujarat

Yesterday I received an SMS from Vodafone saying that Biscoot pack is activated for my no. as requested and deducted 45 rs. But I never requested for any such pack. This is cheating and real theft. How a multinational brand can do such cheap tricks to dupe their customers.