Vodafone India — Business malpractice

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have a vodafone number [protected] since 2006. I have also taken another number two years ago ( [protected])which was used for my tablet. The two bills come separately. This month I was unable to pay my last bill (Rs 3200) as I was not in station and while my total credit limit is more than Rs 18000, my outgoing was blocked. I returned today and paid the money. I got three SMS saying my outgoing was now opened, but till after 6 hours it had not so I made an inquiry from 199. I was told that unless I paid the other bill amount for no [protected], they would continue to block. This number had not been paid as it was under dispute since I had not received any bills. I was therefore forced to pay for this as well and i got it discontinued immediately, forgoing any loss. Even then Vodafone did not restore my outgoing and on further inquiry I was ntold I have to pay the balance amount of my no [protected]. I told them that this was due only on the 29th of June, to which they apologized and said it will be restored in 4 hours. It has still not been done. Vodafone has always been resorting to unfair trade practices and monopolistic policies and I want to see how they can be made to be fair to consumers and users.