Vodafone India — calls barred and unnecessary charges levied on my number

I have experienced worst network issues and customer service support from vodafone.

Vodafone have automatically charged amazon prime subscription on my number. I have called them on 24th september to check such unnecessary charges and revert back. But this request got closed due to technical error. Called them 30th sep and 01 oct. So far no luck and all calls got barred. Time to switch such waste network. Spent time of around 2 hours with customer care to restore my calls but no luck. I am not able to use my vodafone app as well to pay the amount. But i have done payment for last 2 months but still calls not restored. The reason given by vodafone care is that i need to pay amazon prime subscription. This is insane.

Vodafone is pathetic in service and day by day becoming worst in bangalore. Time to switch.