[Resolved]  Vodafone India — cancelled postpaid number being billed after 6 months

I am very frustrated with vodafone as i believe and have experienced it first hand that the entire customer service department is run by a bunch of incompetent people.

This morning i got a call from a high court lawyer telling me that vodafone has registered a complaint against me for over due bills for a number that was cancelled back in may 2019! And if i don't pay the dues, a case was going to be registered and linked to my aadhar number which will come up on any background check (Visa/ loans/ any govt related checks). I had to go to a vodafone store and and pay for something that shouldn't have been billed.

I should have spoken to over 10 customer service reps over the past year explaining every single time that i don't want the number reactivated. Some one screwed up and reactivated the number and they have been billing me ever since. A few days ago, one of their reps called and i explained the situation to him again and send him email proofs of my communication and he assured me this will be taken care of, but apparently he didn't.

It is very frustrating that their customer service reps did not do their jobs properly. If anyone is reading this post, do not go for a vodafone sim card, as there are several other network providers that are far better and has responsible people in their customer service department.

@ vodafone - call me at my number[protected] to resolve this. I am going to write in every single consumer forum to educate people not to go with your services as you have very poor costumer service and will just reactivate cancelled numbers just to fool the customer into paying you money.