Vodafone India — Change of plan request and then after harassment

Address:

Mumbai City, Maharashtra, 400101

I have been using Vodafone service from last 10 years with number [protected].

1.I have given a number to port out request on[protected]

2.In gallery on[protected] Leader inform me about special offer for the number at 349 rs all calls free and 8gb data a month

3. After no receipt of feedback i have been to Vodafone gallery whereby I was informed that first request needs to be made for change then only special offer plan will start. I made a request again then after 48hrs time they had told me it will get done ie by[protected].

4. On non receipt of any feedback i mailed to nodal officer and from him received a mail confirming that your request had been processed and plan change effective from[protected] which i regret and told to undertake effect from[protected] but after some negotiate they had only waived rental part for such days.

.5. Still i was ok but when i saw in Vodafone app with details of my plan it showed me 399 double dhamaka plan switch for which i haven't requested at all. i had reagain send a request to nodal official and awaiting reply.