[Resolved]  Vodafone India — change to individual post paid from corporate post paid connection to [protected] o.srinivas

I have corporate post paid connection in the name of State Bank of Hyderabad. I have approached your showroom at Warangal with my Head Office letter, my adhaar and pan card Xerox to change from corporate post paid to individual post paid connection. As my organization is no more.

I have been provided with new sim Card saying it will be changed after 3 days with approval from your Head Office. and the Official was Mr. Anil Reddy (Mobile:[protected]) who has not given me any acknowledgement.
but even after 2 months has gone nobody is responding at showroom.

I am facing difficulty with corporate connection is 1) No bill is provided to me on my Mail or by post.2) My mail is not registering to my number 3)I could not change sim to 4g and without any information fixing the bill for Rs600 to Rs.700 every month by knowing my eligibility.
I request you to solve my Problem as I am unable to pay the bill from last month and I have been threatening that my cibil will become adverse if I not pay the bill. You can verify I am paying the bill regulary since 5 years it means I have paid 687*60=Rs.41220/- nearly to your company.
Please solve my problem other wise I constrained to go to consumer forum
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Feb 9, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jan 02, 2019
Updated by oshrinivas
When I was asked for Monthly bill to pay the amount. Your showroom manager at abids center, Hyderabad asked me a Authorised letter from Head Office to get the bill. How can a per son can get the letter from his H.O. every month.
Verified Support
Jan 09, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We will get this sorted out!

Regards,
Vodafone India
Complaint comments 

Comments

When I send any SMS it is not going and a message "failed and try again" is received. Is there any issue with SMS service centre number. Kindly resolve. My number is [protected]

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