Vodafone India — Changing customer details on my phone no without informing me | |||
dear sir, i (Sayantan Basu)am using vodaphone for past 7 years. In June 2014 I come to know that the ownership my phone no ([protected]) is transferred to a company named K.R. Instruments and chemicals(KRIC in abbreviation) without my consent. I contacted that company (previously i was seeking employment in KRIC, but I didn’t join the organization) and they notify me that they changed my personal prepaid number to a company post paid connection, and all those happened without my consent. KRIC give me the new sim card back and then say the customer details can be changed after 3 months, I paid the bills through the KRIC all this time. In the mean time I have to go to outstation for job after I come back I went to vodaphone store at BBD bag to revert my customer details back but they asked for a noc from KRIC. When I asked why it was changed at first they were unable to give any answer and after pointing out they perform an illegal procedure they misbehave and say I can complain to police. Sir please look into the matter and act accordingly. Was this information helpful? | |||
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