[Resolved] Vodafone India — charge extra on postpaid bill | |||
my name ajay mobile no [protected].I was using the vodafone postpaid since 2 year. I had active plan for 499 rs in which i got the benefit of 1000 min and 1gb 3g data .I changed my plan from 499 to 249 advance plan on 5th nov.after wo days I got a sms dat our services is barred because u crossed ur credit limit of rs 2300.then I called in customer care they told me that you used extra internet data..but I just used 700mb data and when i change my plan in 249 i got 1gb 2g data..so I asked them how can I used extra data but they are speechless..they said please pay your bill we will wave of[censored]r bill..but till daye I didnt get any responce from there.. I'm very distrub ..please solve this otherwise I'll take strick [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
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