Vodafone India — Chat support

Address:	500054
Website:	www.vodafone.in/help-support/live-chat

Welcome to Vodafone Chat !
Thank you for your patience, a Vodafone Service Desk Agent is now available.
Chandru
Good Morning! I am Chandru. How may I help you?
sailesh:Hello Chandru.
ChandruHello sir!
sailesh:I just want to know is there any offers Vodafone is going to offer me?
Chandru
Surely, I will help you with this.
Chandru
Are you inquiring for the same number: [protected]?
sailesh:Before I port my number. I'm paying you people around 700 every month, I'm getting just 2GB net and 700 MINUTES call and 100 or 200 messages. This is not fair as we see the competitors offer more data than comparing to you people.
sailesh:Yes. 98*8*4*2**3
sailesh:00/00/0000
sailesh:868**6*870
sailesh:[protected]@gmail.com
sailesh:I hope you got all your details you need from me.
Chandru
Thank you for your valuable information.
ChandruThe plan name is Unlimited 449
Rental Rs.449
ChandruAs per the plan you will get unlimited calls and 2G data is free.
sailesh:Dude, I was wondering to port my number to other network. In present market they offer more data with less amount, so is there any plans for Vodafone to offer me, before I port so came to you people for clarification.
sailesh:My plan is 499... It may look good to see but I got actual bill like Billed outstanding till date.
Rs. 687.19.
ChandruAs I checked the details there is no plan is available for below rental.
sailesh:That's too much, I fed up like since 30 days I have network problems on the mobile. some people can hear my voice some cannot, It completely Vodafone problem.
sailesh:FYI I have done all the TB steps as suggested by you and the REDMI phone support and found issue was of you people.
sailesh:Ohhh thank you for nothing.
Chandru
You are most welcome.
sailesh:May I know how to port my mobile?
Chandru
Sir you need to send a message as SMS “PORT space 10 Digit Mobile Number” (e.g. PORT 9892XXXXX0) to 1900” to generate the UPC code. UPC code is valid from UPC generation day + 15 days. SMS Charges would be as per the SMS Plan.
Request you to visit the recipient operator to process the port in request along with the UPC Code & the fresh set of following documents
1) Application Form
2) Photo ID proof like pan card, passport, etc &
3) Proof of address like passport, adhaar card, etc
4) Donor operator latest bill & last amount paid receipt.
Please carry original documents for spot verification.
Please clear all the outstanding dues of the previous operator. If the dues are not cleared, then the number will be deactivated within 15 days.
You will have to reactivate all the VAS and DND services after port in as these will be de-activated after porting-in.
It takes 7 working days to Port out.

Chandru
Please confirm if you are online?
sailesh:May I know how to retrieve my money back, I have deposited 300 hundred amount while choosing this cheap network.
sailesh:Hello cant you wait one minute, are you DUMB or what?
sailesh:Can't you see as am typing?
ChandruPlease read the above message.
sailesh:WHAT MESSAGE?
ChandruPort out message
sailesh:May I know how to retrieve my money back, I have deposited 300 hundred amount while choosing this cheap network.
ChandruPlease read above message. already given the details.
sailesh:CAN YOU TRANSFER THE CHAT TO SUPERVISOR?
sailesh:THERE IS NO INFO PROVIDED HOW TO GET BACK MY DEPOSIT MONEY, IN THE COPY PASTE MESSAGE YOU SENT.
Chandru
If there is a security deposit on your account you will receive it in 60 days after adjusting the outstanding if any at your registered billing address.
sailesh:CAN YOU TRANSFER THE CHAT TO SUPERVISOR?
ChandruCurrently supervisor is not available to please get back to us after some times.
sailesh:I WILL WAIT TILL YOUR SUPERVISOR COME.
sailesh:I WANT THIS CHAT HAVE TO BE SEEN BY YOUR SUPERVISOR.
sailesh:THE WAY YOUR ARE RESPONDING TO CUSTOMERS.
ChandruPlease be online.
sailesh:CAN YOU CONFIRM WE ARE STILL CONNECTED?
sailesh:SURE.
Chandru
Please confirm if you are online?
sailesh:yes.
sailesh:YOU SAID TO BE ONLINE.
sailesh:I WAS WAITING FOR YOU.
sailesh:HELLO?
sailesh:DON'T SEND ARE YOU THERE MESSAGE AGAIN.
sailesh:DO WHAT EVER YOU WANT, I WILL BE ONLINE HOW MUCH TIME YOU MAKE TO BE. I WILL POST THIS CHAT IN THE VODAFONE FORUM AND COPY PASTE UN TILL I GET SUPERVISOR ASSISTANCE.

I'm paying to this vodafone company, associates like him cannot talk to customers like this.