Vodafone India — Cheating by vodafone collection department

My phone number was overcharged by vodafone due to their own mistake. Even after accepting the mistake, vodafone charged us the entire amount. After we refused to pay the entire bill, we got a call from vodafone collection giving us a wavier and settled the account in 9000 rs.

Even after paying the settled amount, our account has not been updated.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Suddenly money got deducted from my number and I didn't even take any service. I want my money back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information