Vodafone India — Cheating on recharge of best offer

I had offer of 5GB(unlimited) and restricted speed thereafter 3GB plus 2 GB free 3G data offer on recharge of Rs 647 on my number [protected] and I recharged it on 13 Mar 2015 at 1300hrs through my paytm account. I received a message Recharge of Rs 647 was successful and my request is being processed. but 3 days passed and no data received. Meanwhile, my previous data recharge of the same offer had a validity till 16 Mar 2015, 1159hrs. I called 198 the very evening on 13 Mar and the Customer service representative told you are already running under an unlimited data plan so this data will be received only after expiry of your present data validity. And when today morning I called to 198 again as I still did not receive any data on expire of validity, it was just a hell talking to them and he straightway refused taking my complaint regarding this. Then he said offer is available only once as I had the same recharge last month which had validity till midnight 16 Mar. Now, if the offer is available only once then why it was still shown on my Best Offers and if on second time the offer was not available then Why the amount was not refunded? This is an open fraud to many of such customers like me and moreover the behaviour of customer service to not take complaint is not acceptable. I want the 5 GB unlimited plan data wef the I will recieve it or the entire amount is to be refunded. Payment of Rs. 647 is received by Paytm ! CC Transaction No [protected]
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