[Resolved]  Vodafone India — company failed to refund the deposit amount regarding the number [protected]

Address:520008

Dear sir

Here i am complaining about the vodafone service company regarding the deposit amount that was not refunded. I was not satisfied with the vodafone services in andhra pradesh for that i have changed from vodafone to bsnl on 23.09.2019 and cleared all bill amount rs 254 with a wide receipt number apr2309193_085cc[protected]. On 24.09.2019 again i paid rs 100 for the remaining 1-week usage. I. E 23.[protected].09.2019 with wide receipt number apr2409193_085cc[protected] the above number was activated on 27.09.2019 and enjoying the bsnl services. The vodafone company sent the october bill which is 241 even though i was enjoying the bsnl services in the october month.
Secondly, the company failed to refund my deposit amount even though i cleared all amounts.
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Mar 6, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2020
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 5.16pm 28/01/2020 6.19pm. 

Regards,
Snehal
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