Vodafone India — complaining about unable to send messages to any number

Address:Chennai, Tamil Nadu, 600099

Respected sir, iam s. Usha. I have been using vodafone services for 2 years. At first the messages are sent properly. But now i can't send messages to anyone. Without sending messages i cannot access into my paytm account. Iam trying for nearly 6months to send message but it becomes fail. I request you to kindly resolve this problem as soon as possible.
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I've been using Vodafone since almost 4 years and it has the worst data network ever. I have major issue with my data network, I have complained more than 7 times but it's of no use. I want to port my sim in next 3 months if this issue isn't solved
I am a Vodafone prepaid user and my present balance is rs.-124. I am working in Saudi Arabia and when I turned my Indian number, the provider charged me Rs. 124.00. Could you please explain why this is happening for a prepaid number?

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