Vodafone India — Complaining against salesman (mr. arvind) and manager (mr. kuldeep)

Address:

Panipat, Haryana, 132103

With due respect I want to say that I am a retailer ( Wadhwa telecom) from panipat (Ret. id [protected], pos at mahavir colony, behind kishore sangeet cinema). on 22 june 2017 salesman arvind came and said that its an order to upgrade our DEALER CARD from 3g to 4g sim. He upgraded the sim and said it will start working in one or two hours. But it didn't start working. I call him in evening and told about the problem. then he said he will solve it tommorrow. Next day he came and told the problem to his manager mr. kuldeep. he also send sim no. and retailer id to him and went away. The sim didn't start then also. next day also the same procedure they follows.
on last monday I talked to mr. Kuldeep. He again demanded the sim no. and told me a msg to send. that I do, simply futile. nothing happened..
on tuesday arvind came and take away my sim card with him. and from that day he didn't even come to supply recharge coupons or sim cards. today 3rd of july, I call him and he told me that he will try to refund our value (INR) back and the sim will not start. from the last 10 days these both are befooling us and neither of them take any action to start the card resulting in revenue loss as well as defamation to me.
plz take a suitable action towards these persons and arrange a sim card so that i can continue selling vodafone flawlessly.
thankyou.
Sudhir wadhwa
[protected]