Vodafone India — Complaint about misbehavior of executive

Address:	Mandya, Karnataka, 571401
Website:	Corpcare.Vodafone.in

Dear sir,

As mentioned above, am Vodafone postpaid customer of a firm "SHAREPAGE" Mandya. Online press works. On Feb 7th 2017 your postpaid recovery executive xxxx, Kavery bhavan, Bengaluru xx38778312, xx95423022 contacted me. to recover postpaid 4 numbers bill of firm. During the conversation i explained her that bill will be paid after some time. but she used rude words and abused me very badly. so i said i don't pay any bill before notice from Vodafone care. later onward she continued to call me and tortured many times using vulgar words. insulting me personally. Is there any rights or rules to use vulgar words. when customer delayed to pay bill. Aftervdays i complainted to corp care automatically she called me. Said appalogy. Now today I got call from one lawyer she said you must pay 2500rs within 12.30pm otherwise come on Monday to Bangalore court you pay 8000rs include 80% of penalty. Now I cleared the all bills. But I want know if any rules one company excective using bad words to customer. I recorded the calls I will submit to the consumer court. Both same rules right. Where is justice. I am want to claim your Company executive for compensation of vulgur words. Iam not agreed that apology. I want information big there is any rules using bad words to customers..?

-Rakshith