[Resolved]  Vodafone India — Complaint against Vodafone care executive for false info given

Address:

New Delhi, Delhi

Sir/ Madam,

With the reference of Vodafone Telephonic CCE, I am sending you my complaint regarding inconvenience due toVodafone Care Executive in Vodafone Kiosk in South Ext. I (Near Flyover)(Under Kotla Mubarakpur Thana).

I took THREE Vodafone Postpaid plans in my name "Tarun Sharma" under corporate plan with Ienergizer Company, Now I left that job, so I wanted to Convert my All Numbers Into another Corporate plan, with Different Customer (my father name, who working in Delhi Police) under corporate plan of Delhi Police.(Plan Talk 99 OR SC_CR_MV_E_TALK_99)

[protected](Cust. Name: Tarun Sharma, Under Corporate Plan of Ienergizer Company)
[protected](Cust. Name: Tarun Sharma, Under Corporate Plan of Ienergizer Company)
[protected](Cust. Name: Tarun Sharma, Under Corporate Plan of Ienergizer Company)

Now I wanted to change above three no. from my name (Tarun Sharma) into my father name (Mr. Balvir Sharma), with under Delhi Police Corporate Talk 99 plan Or SC_CR_MV_E_TALK_99 Or You can check the plan which is already running in No. [protected] (Mr. Balvir Sharma Under DP Corp. Plan), By this process our all no. has free call between same corporate plan.
But your executive change the Name from Tarun Sharma to Balvir Sharma for [protected] & [protected] but still no Corporate plan attach with this numbers. I went to vodafone kiosk on Saturday and they told me to that they will attach a above mention plan in bold letters with these no's before 12:00 night but still my request is pending and they sent this request in Sunday on 2:30 and give me a wrong information and hide the reality.

If i talk about the no. [protected] which is running under my name Tarun Sharma under corporate plan of Ienergizer company, I request him with same procedure to convert into my father name under corporate plan of Delhi Police (Plan Talk 99 OR SC_CR_MV_E_TALK_99 Or You can check the plan which is already running in No. [protected]), they told me that there is some hardware and network problem with this no. and our request is already sent to sr. deptt for it and i given complaint on 26Feb and no action taken by him, I am already submitted all documents of My father ID proof of Delhi Police, Address Proof, NOC of my Father, Photogrphs, My own NOC, My ID proof and address proof and still my request is pending. EVEN I COMPLAINT TO THE POLICE BUT DUE TO REQUEST OF VODAFONE EXECUTIVE, I AM TAKEN THIS COMPLAINT BACK. They totally Mentally Harrasment to me, Please take some proper steps against him and do the needful a.s.a.p.

In short I want to convert the no's ([protected], [protected], [protected]) into the name of Mr. Balvir Sharma (My Father) under Corporate Plan Of Delhi Police which has Rs. 99 Monthly Rent and plan name is:- (Plan Talk 99 OR SC_CR_MV_E_TALK_99 Or You can check the plan which is already running in No. [protected] and use by my father Balvir Sharma)

Name of Executives who entertained me from last 14-15 days are Mr. Kamal, Ms.Aishwarya. I went to vodafone kiosk about 7-8 times, please take some strict action against both and they give fake/ wrong info to their customer, they hide the info from customer. Waiting for your reply, else i file a mentally Harassment case or RTI against your company and your vodafone care executives.

I am your old customer i have seven Postpaid connection of Vodafone. The numbers and Name of owner/user are below:-

[protected](tarun sharma),
[protected](tarun sharma),

[protected](balvir sharma),
[protected](Balvir sharma),
[protected](balvir sharma),
[protected](balvir sharma),
[protected](balvir sharma)

with address:- E-4/1, Police Colony, Andrews Ganj, New Delhi-110049

If you are unable to help me then I will discontinue your poor services of Vodafone.


Thanks & Regards:

TARUN SHARMA
S/O BALVIR SHARMA
[protected]
Add: E-4/1
POLICE COLONY
ANDREWS GANJ
NEW DELHI-110049