[Resolved]  Vodafone India — complaint

Address:Chandigarh, Chandigarh

respected sir, I am JAMICA from phae 10 mohali. I am using your vodafone number [protected] on my own identity from last one year. And today morning my number stoped working.. they say my number is temporarily out of service.. I called up customer care in the morning and they said they will make it work in 4 hours.. Now that 4 hours are completed.. I am not getting any response. I want my number to start working as soon as possible.. Hope for a solution from your side.
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Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Jan 15, 2014
Vodafone India Customer Care's response
Hello Jamica,

We appreciate your time on call with us. We've rest the password and have also shared your feedback with our Retail Team for necessary internal actions. We truly regret the inconvenience caused. Thanks for getting in touch with us.

Regards,
Vodafone Customer Care, Punjab.
Verified Support
Jan 16, 2014
Vodafone India Customer Care's response
Hello Jamica,

Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1b5klHh

Regards,
Vodafone Customer Care, Punjab.
Complaint comments 

Comments

I have port in this number [protected] to vodafone prepaid
suscessfully and after few days i recieved a call from vodafone
postpaid from this no. [protected] they ask to convert this number to
vodafone postpaid but i am not agree then he said that if i am not agree
they able to stop my all services of vodafone and now my number all
services are deactivated.I think your agents are make fool of all
customer.please make solution of it because i think vodafone happy to
help me.
Hello sir
I m Rohit bhasin
I want to complaint against ur vodafone employees they are very careless
I m using my vodafone number from last 3 years and on 25th oct 2014 my number is converted into postpaid and till now its not activated and i m facing problems so plzz activate my number and take serious action for for this complaint. And rply me on my Email id - [protected]@gmail.com
Thnkyou
Rohit bhasin
I am Pankaj from Gondia Maharashtra had submitted request for converting my [protected] post paid connection to prepaid one. I have submitted request on 09th March 2015 with required documents. Also I have visited Vodafone store on 11th March to get the status of request. I came to know that request was NOT forwarded. Today on 13th March when I called customer care, they have NOT received any request for above number.

When it is case of new connection and portability we are frequently followed by your agents and service providers. When actually I am need of your service why it is taken so lightly.
Please reply with necessary actions taken either, there are number of service providers other than you.

Vodafone store address Nagpur-
Ashok Square, Near Untkhana Square, Opposite To Hotel Orient Grand, Umred Road, Chandan Nagar, Nagpur-440009
[protected]
Dear Vodafone our office is in centre of city Pune, and we dont get network hear how do you explain this we are facing problems of connectivity. would appriciate if you resolve the issue

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