[Resolved] Vodafone India — Complaint regarding pre paid [protected] to post paid no
P
pvisen
Address:
New Delhi, Delhi
Dear Sir / Ma'am
I want to change my vodafone pre paid sim to post paid sim no is [protected] . On Monday 2 Feb 2015 I have called to customer care they have sent a person from vodafone to collect hard copy of the documents from my office . On Thursday my prepaid no is disconnected but that new sim which that person has given to me is not activated yet .
There is no signal in the sim . Kindly help because since morning I have called 3 customer care persons every one gave me different answers . But no one is able to solve my query . That new sim which that person given to me is shows no service . SIM no is [protected].
Kindly solve the query or tell me the way to solve it . ASAP
Thanks
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Feb 3, 2017
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response Hello,
We were unable to connect with you on your number at 5:50 PM. We will call again.
Regards,
Vodafone India
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response Hello,
We will call again as we weren't able to contact you on your number.
Regards,
Vodafone India
Verified Support
Feb 27, 2015
Vodafone India Customer Care's response Hello,
We called the number you shared but you seemed occupied hence request you to share an alternate contact number along with the best time to speak to you. http://bit.ly/1AznVJW
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