Vodafone India — Content download charges

Hi,

My phone number is [protected].

In my Vodafone bill dated 05.05.17, I have been charged Rs. 50 as content download charges. I do not have internet active on my number. I do not know how can I download something.

When I checked with the vodafone customer care, they say this is been charged by a third party! If it is a third party, why would it come in Vodafone bill.

As far as I know I have not donwloaded anything, and I want a refund of Rs.50 + whatever tax applicable for the amount.
Was this information helpful?
No (0)
Yes (1)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information