Vodafone India — conversion of postpaid connection to prepaid connection

Address:Kutch, Gujarat, 370110

My vodafone number [protected]. This is my postaid number and i want to convert it to prepaid from postpaid. I was going to vodafone store on 18 aug, friday for that and they processed and said that request for change in 48 hours but nothing happend since today. I was going to customer care but they weren't answer me properly. I want to know my status of my request. Was it processed or not.
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I want to disconnect my connection with number [protected]

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