[Resolved]  Vodafone India — Customer care people as misguided me

Hi, NAME: SAGAR PATIL email id: [protected]@ipass.com DOB:[protected] Phone number:[protected] My self Sagar patil.I am using 5gb 850rs plan and i have got a bill of 10574.61 for october month. According to the bill i have crossed 5gb on[protected]. As i am using Data card its not possible to send the message to check data usage.Messages will be failed every time.So i made a contact with vodofone customer care people I have made a chat with customer care people on[protected] around 2.30pm to 3pm. He/she as misguided me my saying that i have used only 500MB and i can use further. But according to the bill i have crossed my limit i.e 5gb And i have called to the customer care guy on[protected] at 8:40pm. He has misguided me by saying that i used 1.5gb. Reference number for that call:[protected]. AS per his information i have used after that and now i have got a huge bill Its clearly indicates that its vodofone customer care negligence which caused to huge bill. I will not pay the extra bill except my 5gb 850rs plan. Please help me on this
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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