[Resolved]  Vodafone India — Customer harrassment

Address:

New Delhi, Delhi

Hello, I was using vodafone data card number [protected] this year. On 8th Oct '14, I logged a complaint with vodafone viz. complaint no. [protected] to stop the number as the speed was negligible. I was not able to open any webpage; it was not serving me any purpose and I could barely use it. Vodafone contacted me to take back the complaint and assured me they will solve the issue but nothing happened even after 8 days. I then again logged a new complaint with no. [protected] on 17th Oct stating the same issue as stated above and I told them that I will not pay Oct month's bill since I could not avail the service promised to me. No website was opening, negligible speed...what use the datacard is of to me? I dont know if after my second complaint they stopped the number or not. Now vodafone is HARRASSING me and they have stopped outgoing from my other primary number [protected] which I have been using since 2006 and paying every bill on time for this number. I would like you to intervene and take a quick action. I will not pay bill amount for [protected] SINCE I COULD NOT USE IT IN OCTOBER DUE TO NO SPEED and VODAFONE'S FAKE PROMISES!!!