[Resolved]  Vodafone India — Data issue of 1925

Address:Gurgaon, Haryana, 122001

Hi,
I have vodafone postpaid number, i have sent text STOP to 1925.
But they have stopped mine internet services completely, all data gone.
Then i sent START again, by hoping that i will get mine data back.
But neither data was received nor they are giving data in future bill cycle.

I have complained about it, they saying that you have forcefully stopped it, we can't recover it.They don't have recovery option if any customer did anything by mistake.

Any suggestion?
Contact details : [protected]

Thanks
Rajneesh
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Nov 5, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Vodafone India Customer Care's response
Hi Rajneesh,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India
Complaint comments 

Comments

Dear Sir/Mam

Please do not renew vip game service automaticallly from my mobile no [protected], it was activation without my information.

Kindly please mind the service not activated in my mobile no in future.

i facing problem from two month so please solve problem shortly and tack action quickly.
thanks for supporting
Dear Sir/Mam

Please do not renew vip game service automaticallly from my mobile no [protected], it was activation without my information.

Kindly please mind the service not activated in my mobile no in future.

i facing problem from two month so please solve problem shortly and tack action quickly.
thanks for supporting

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