Vodafone India — De-activated no.without informing_[protected]

Address:	Ahmedabad, Gujarat, 380058
Website:	w

Dear All, I am not at all happy with the resolution given by you.You have just apologies for the wrong commitment by your staff and not co-operation by your staff.My concern are as below 1.I ported from IDEA to Vodafone for benefit only.My vodafone connection was active for 20 days and suddenly discontinue without informing to us.I checked your system that you have not suspended my number but suddenly discontinue.Why after 20 days? the verification took 20 days? You store manager Mrs.Alfiya at Bopal not taken complain and not provided any mail ID for complain..She has not given her visiting card and email id also.she said we are not provided visiting card...Is this right or wrong? 2. My no, deactivated on 16th of Oct evening, I called to call centre and they told to visit nearest store and timing was 9 am to 7 pm..I reached at 9 am to store but they not allowed me to enter.they allowed me at 10 am only..why such miscommunication...You have recorded this script..Pls check at your end the timing given by your call center. 3.I asked to bopal store for complain register but she has not given, I asked for the complain mail ID but she has not given...As per TRAI, every store has to keep complain register and also display the complain email ID hierarchy.But it was not not found..She told that if you sit whole day here, your problem will not resolve from here. 4.Your store manager told to bring school letter and authorised signatory to activate urgent..I called to authorise person from school and he came from 23 kms with letter and stamp but they refused that it will not be done from here..Than why he told to call authorised signatory from school. 5.I shfted from IDEA to Vodafone for benefit.the initial plan was of rent Rs.26 per month but now they told that you have to take in individual name and rent is Rs.149 per month.Is your staff were not aware? Why they commited ? It is clear loss to me as I can not move to IDEA now..This is clear cheating to us...I want action and I will file a suit against you in Consumer forum and TRAI. 5.You Maninagar Store manager was not aware about this plan and procedure and because of that i suffered a lot mentally and monetary.I gave news papers advertisement on Sunday with my number but no was not active, it was loss to me..Same situaltion I explained to Bopal Store manager and Mr.Jaimin Pandya ( [protected] ) and he told that I will not activate this no.till monday and I will harass you..Do whatever you want.This is the reply from your staff. 6.Your Staff has GOA contest and they are sort of 40 connection for this contest and they took our connection by giving wrong commitment to qualify the contest..because of them we suffered lot and harassed mentally. 7.I was told by Mr.Jaimin Pandya ( [protected] ) and Bopal store manager that your no. will activated by monday 12 o'clock...The no. was not activated..Again i called for acticvation..He told that will activated by today EOD..Not activated..Again I called and he said it will activated by Tuesday 11 oclock..Again not activated..Again I called him and shouted on him and he told that now I will not activate your number and I will harass you. 8.Your Bopal store is not following TRAI guidelines. What is the resolution for above matter ?..Apologies for staff is not resolution..You are protecting your staff.. Pls Reply from responsible person.What is about my loss? What about my committed plan of Rs.26.? Waiting for revert..I am very much disturb with your staff... .Warm Regards Pravin Jadav M:[protected]