Vodafone India — Deactivation 3g data plan with overwriting with 2g plan

Address:

Raigad, Maharashtra, 410203

I had recharged 3g 1.25gb internet data plan on my mobile no. [protected] for rs.297/-.on 10/02/2016. I got the message on 1.54 am, 16/02/2016 that my data plan overwritten with a follow on message that your 2g internet data plan (200 MB) has been activated. But to my surprise I had not done any recharge at around 1.54 am for rs.49/-. When I complained to vodafone to restore 3g services they straight away denied and told that we could reverse the 2g plan and will not refund for my 3G data. I told them to register my complaint as my no.was recharged wrongly by someone and why will I suffer for the act of wrong transaction done by someone else. One mr.Sanket of vodafone told that they could not do so. Please help out and try to restore my 3g internet data plan or tell them to refund my data.

i was fully unsatisfied with the response of customer care, even im thinking to change my mobile network.