Vodafone India — deactivation of my cell phone no:[protected]

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.com

My cellphone no:[protected] deactivated due to non usage. I took this connection in Bhusawal, Maharashtra. So i contacted and submitted all the docs in Vodafone store in Bhusawal during June.2018. They said it will take 1 to 3 months but not yet activated. I contacted many times but no use. Then I contacted Vodafone store in Kakinada, Andra Pradesh since I moved from to Kakinada, AP. They directed me to write a mail to vodafone corporate which i did on[protected] but no response. Request Vodafone to resolve my long pending requests
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Vodafone India customer support has been notified about the posted complaint.
Dec 12, 2018
Updated by Manohara Rao
rom: Manohara Rao P<[protected]@rediffmail.com>
To: <corporatecare.[protected]@vodafone.com>
Subject: Fw: Activation of My Cellphone No.[protected]
Date: Tue, 30 Oct 2018 21:09:07 IST
Dear Sir

I am writing this mail with a great frustration.

My Cellphone No: [protected] has been deactivated due to non usage more than 90 days.
I had taken this number and was using in Bhusawal/Maharastra and then shifted to Andhra PRadesh.

I have visited Bhusawal/Maharastra during June.18 and submitted all the required documents to activate
the same but to my surprise, it has not yet been activated even after 5 months.

The status showing in the system is "MNP deactivated pending at Home Circle"

I request your intervention to activate my number at the earliest.

Thanking you

Manohara Rao
Cellphone No: [protected]

Note: Forwarded message attached

-- Original Message --

From: "Manohara Rao P"[protected]@rediffmail.com
To: vodafonecare.[protected]@vodafone.com
Subject: Re: Activation of My Cellphone No.[protected]
dear Sir

I know that this number belongs to MH circle and unable to get feedback from them. I expected something
could be done only by Vodafone (either AP or MH Circle)
Request you to take up the matter with your Vodafone Maharastra circle and activate the same

Thanking you

Manohara Rao

On Wed, 24 Oct 2018 20:33:39 +0530 <vodafonecare.[protected]@vodafone.com> wrote
> Hello Sir/Madam, Thank you for contacting us. My name is Narayana and I will be assisting you.We
regret to the delay in response to you.Post validation on your deactivated number we would like to
inform you that the number belongs Maharastra circle as it is different circle we cannot follow up the
number or activate the number. Should you have any additional questions, please let me know and I will
do my best to address them. Your interaction number is:[protected]Thank you!Narayana.
>On 10/10/2018 3:26 PM; From: [protected]@rediffmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
Subject: Re: Activation of My Cellphone No.[protected];Dear Sachin
>
>Thank you very much for the response. I had visited Bodafone service centre in Bhusawal/mother network
during July.18 and submitted all the required documents. He said it will take 2-3 months and after
lapse of considerable time also, it has not been activated.
>
>Please look into the issue and do activate on priority
>
>Thank you
>
>Manohara Rao
>
>
>On Wed, 10 Oct 2018 12:03:28 +0530 wrote
>> Hello Manohara, We appreciate you reaching out to us. My name is Sachin, and I will be assisting you
today with your query on SIM services.I regret to inform you that, your number has been deactivated due
to non-usage.Post validation on your account with concern team we would like to inform you that after
90 days from deactivation date same number will be moved to mother network.However, to get same number
kindly visit donor operator.hope I was able to assist you today with your request on SIM services.
Should you have any additional questions, please let me know and I will do my best to address them.Your
interaction number is [protected].Thank you!Sachinhttp://www.vodafone.in/
>>On 9/6/2018 4:53 AM; From: vodafonecare.[protected]@vodafone.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
Subject: Re: Activation of My Cellphone No.[protected];Hi, kindly handle below case.Regards, Sanjay
Prajapati
>>On 9/6/2018 1:09 AM; From: [protected]@rediffmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
Subject: Activation of My Cellphone No.[protected];Dear Sir
>>
>>My Cellphone No.[protected] was deactivated due to non usage. I have submitted all the documents to
your Bhusawal Vodafone store during 1st week of July.2018 but still not activated.
>>
>>I have been using this number for the last 9 years and do not want to lose this number.
>>
>>Please look into this and activate at the earliest.
>>
>>Thanking you
>>
>>P Manohara Rao
>>
>
>
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