Vodafone India — Deactivation of number [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have disconnected my Vodafone number [protected] on 15/09/2014. (Request number - [protected] and below Email which i got after disconnection). Now after 2 months, vodafone is asking for additional Rs 1530 as outstanding. Please note that this amount is for the period where i have disconnected the number and there is no use. Collection department of Vodafone is working like a Bully person who are forcing me to clear outstanding amount ASAP. Please look into it. Dear Mr. Gupta, Thank you for your e-mail dated 15/09/2014 regarding the request for the deactivation of services for your Vodafone mobile number [protected]. With regard to your request we wish to inform you that your request for disconnection is already in process. Kindly note Service Request Number [protected] for your future reference We request you to kindly provide us 7 working days to process your request. We assure you that one of our executives from the specialized Vodafone team will call you from Vodafone mobile number starting with 0117163 during this period to confirm your request. We request you to kindly attend the call. Please be updated that your number will be activated under zero rental plan for 7 working days within 24 working hours post request received for the deactivation of the services of your Vodafone account, wherein, you will be able to receive incoming calls only. We assure you, that the final adjustment will reflect in your forthcoming Vodafone bill dated 03/10/2014. After adjustments, you will receive the balance amount if any, on your number via cheque on your billing address within 60 working days from the date of deactivation Currently there is no outstanding amount on your above mentioned number against invoice dated 03/09/2014 and there is an excess payment of Rs.0.07on your above mobile number, will be adjusted in your next invoice. However, there is no outstanding amount due on your Vodafone account In case you need further assistance, please do call or e-mail us. We’ll do our best to help you. Happy to help Vishal Solanki Corporate Care Contact numbers Corporate Care: 111 or +91- [protected] Fax number: +91- [protected] E-mail: corporatecare.[protected]@vodafone.com Website: www.vodafone.in