Vodafone India — Deactivation of service without valid reason.

Address:

Kolkata, West Bengal

I have converted my plan from prepaid to postpaid connection 1 month ago . I have submitted all relevant documents required . My home address verification was also completed still my service was deactivated without informing me any reason. When I queried I was told that verification was negative . While transferring to postpaid I had given my recent address and proof of same and verification was also done on same address . But now person in charge is telling me the old address (3 yrs back one ) which was given at time when I took my prepaid connection was verified which obviously turned negative . This is entirely mismanagement from Vodafone side, never expected such silly mistake for which I am suffering and my connection has been deactivated from last 7 days . And in top nobody is listening when I call up . Is this what is called best service from Vodafone ? This fault is entirely from Vodafone side for which they should come up with solution to resolve the problem rather than advising me to go through entire process again and reapply all document once again traveling to Vodafone office . When you need new customer you come to us but this is service what we get . Last entire week I am trying every number and nobody is paying any heed . I am really disappointed with Vodafone