Vodafone India — Deducting money for unwanted packs without asking customers permission

Address:

South Goa, Goa

On 15th August 2015, when surfing internet on my phone (Vodafone number - [protected]), received a message saying rps 45 has been deducted for activating glamour zone service without taking prior approval from me. This comes to me as a surprise as it made no sense whatsoever and I had not made any such requests. It seems VODAFONE INDIA is finding new ways to cheat customers, when called customer care, they said it has nothing to do with VODAFONE. If it has nothing do with VODAFONE then how can they deduct money from my VODAFONE ACCOUNT??