[Resolved] Vodafone India — Deduction aginst unwanted

Ranganatha Dj

from Pune, Maharashtra

Address:

Bangalore, Karnataka

I have lost 79 INR for unwanted deduction from Vodafone service, really I am upset this kind of towards us, I am aware & knowledge about using internet while surfing, but Vodafone has deducted 79 INR from my balance. When I checked with last 3 deduction, its showing 2 Application downloaded for charges 49 INR&30 INR without my knowledge purposefully deducted, without notify to me deducting themselves and I have not received any message, when checked my balance I was shocked to lose the huge amount in one short, I sure nothing any application has downloaded to my device, though I have been using 2GB data 3G Speed plan. Why should have to periodically deduction? Several times I had faced this problem, I decided move the further action. I getting stress because of this service, I think say good bye to Vodafone services.

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Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Oct 03, 2014

Updated by Ranganatha Dj I have lost 79 INR for unwanted deduction from Vodafone service, really I
am upset this kind of towards us, I am aware & knowledge about
using internet while surfing, but Vodafone has deducted 79 INR from my
balance. When I checked with last 3 deduction, its showing 2 Application
downloaded for charges 49 INR&30 INR without my knowledge
purposefully deducted, without notify to me deducting themselves and I
have not received any message, when checked my balance I was shocked to
lose the huge amount in one short, I sure nothing any application has
downloaded to my device, though I have been using 2GB data 3G Speed
plan. Why should have to periodically deduction? Several times I had
faced this problem, I decided move the further action. I getting stress
because of this service, I think say good bye to Vodafone services.