Vodafone India — deduction in the name of recharge but recharge not yet done

Address:560071
Website:www.vodafone.in/home-karnataka

Last week i did a recharge from vodafone site and after all the procedure they deducted money but still the recharge hasnt done yet. I contacted the customer care at the start the guy was talking very rudely (This is not the way to talk to a customer) then when i explained about the problem he said within 30 min recharge will take place but still it hasnt i contacted the next day they said the money will be refunded within 5-6 days still no such refund has been done. Please look into the matter.
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