Vodafone India — deduction of balance amount without any reasons

Address:

Firozabad, Uttar Pradesh, 283203

It is very upsetting writing you as a non professional mannered business being running up from vodafone idea ltd. I am a very old customer of vodafone and what now happening is deduction of my account balance without any reason and without any information. I had a balance of approx. Inr 175/- after which i use to make a recharge for 399 or 401 or 419 whichever is being offered for unlimited calls and some particular gb of data per day for either 70 days or 84 days.

Since then i had rarely made any call from which the balance should get deducted as per the standard apllicable call rates. Today when i checked my balance it is inr 4.5/-. Where the difference amount from approx. Inr 175/- been deducted and how and for what. How you can use my money such as granted.
Mobile/telecom/cellular/vodafone idea ltd. Customer number for which complaint is +91 [protected].

I need my money back in form of bank account/balance amount/cash. It is a case of fraud, violating 'right to information' a right to every citizen of india as well as a customer right.

I need an urgent resolution for the same. I shall move to consumer court as well as telecom regulatory authority of india (Trai) and all legal ways.

Hope for earliest action.