Vodafone India — Deduction of balance and subscription to fashion fairies without consent, less than assured data balance allotment

Address:

Nagpur, Maharashtra, 440008

I received a message informing that I have been subscribed to a monthly subscription of "Fashion Fairies" and an amount of Rs.90 was deducted from my balance without any consent or request towards any such subscription on 30 July 2016.

Also I tried to avail an offer that reflected on my vodafone app offering 1GB data for Rs.187 on 28th July 216. But when I made the purchase I only received 600 MB data. After calling the consumer complaint number for Vodafone both of the issues were brushed under the carpet saying that they do not see any such offer towards my number and that I clicked some advertisement which subscribed me to "Fashion Fairies".

I request a refund of Rs.90 and balance data allotment of 424 MB towards my mobile number and I request an action towards the service provider or any internet scam that might be responsible towards "Fashion Fairies" subscription.