[Resolved]  Vodafone India — deduction of my amount without my knowledge

Address:

New Delhi, Delhi, 110058

I am a vodafone user since from 2007 with the number [protected] and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. I was having more than 400 rs. Balance in my prepaid, however slowly slowly they have deducted all the amount which i just realized. Now when i am trying to deactivate this crap juice up plan, it is not happening. Kindly take an action and ask vodafone to refund the deducted amount which they have deducted without my knowledge.