[Resolved] Vodafone India — DEDUCTION OF RS 31 FOR ROAMIN INCOMMING CALSS INSTEAD OF REQUEST FOR 32 STD 35P | |||
RESPECTED SIR, THIS IS TO INFORM THAT FOR MY NO [protected] AMOUNT OF RS 31 GETS DEDUCTED FOR 2ND TIME ON 27 OCT 14 AROUND 9.50 AM FOR FREE ROAMING INCOMMING SERVICES INSTEAD OF REQUEST MADE FOR STD 35P FOR RS32. ITS HAS BEEN DONE BY USING *121#. ALTHOUGH I HAD COMPLAIN SIMULTANEOUSLY FOR THE REFUND BY NEITHER THEY REFUND MY MONEY NOR REGISTERED MY COMPLAIN. THE UNIQUE THING OF COMPLAIN WAS ALTHOUGH I HAD USED THE FOLLOWING STEPS. *121# 0 (FOR MORE DETAILS0) THEN OPTIN NO 4 SAYS PRESS 1 TO ACTIVATE OR NO 2 FOR 5 OPTION OF FREE ROAMING INCOMING. ALTHOUGH I PRESS 1 BUT THE SERVICE OF 2 GET ACTIVATED. AS I WAS IN DESPERATE NEED OF ACTIVATION THE STD CALL AGAIN I DID THE SAME PROCESS AND PRESSED ONE TO ACTIVATE STD 35P FOR 28 DAYS BUT ITS COMES ON SCREEN YOU ARE ALREADY WITH THIS OFFER WHICH WAS FOR INCOMING ROAMING. I AM TOTALLY UNSATISFIED WITH THE SERVICE RENDERED BY VODAFONE FOR URANAMOUSLYL DEBITING AC BAL FOR OTHER SERVICE AND NEITHER REGISTERING COMPLAIN NOR REFUNDING MONEY AS IT HAD HAPPENED SECOND TIME. PLEASE LOOK INTO THIS MATTER REGARDS SHAKIR KHAN Was this information helpful? | |||
Dec 7, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 29, 2014 Vodafone India Customer Care's response Hello Shakir Khan, We called 8****4***0 at various intervals but there was no response hence request you to specify the best time to reach you. Regards, Vodafone India. Verified Support Oct 30, 2014 Vodafone India Customer Care's response Hello Shakir Khan, We were not able to reach you when we called 8****4***0 at various intervals hence request you to provide us an alternate contact number to speak to you. http://bit.ly/1tXg32I Regards, Vodafone India | |||
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