Vodafone India — deductions from my recharge account credit balance

Address:

313002

Respected sir,

I would like to inform you that i had made a recharge of rs.10 on 04.12.2018 and rs.35 on 05.12.2018. But unusually amount debited by vodafone and my current balance is showing negetive balance of rs.25.19. I had already submitted complain to vodafone customer care, but till date that is not reversed / refunded to my account balance. So i am unable to make any calls as well as sms. I had recharged for taking service of outgoing calls and sms. But i am unable to make any calls and sms, due to wrong amount debited by vodafone. I request you to take action against vodafone mobile service provider. So that it can not charge any other indian citizens / customer for unusual service charges or debit amount from credit balance or debit against zero balance.

That is issuing in my mind a question :-
How can a mobile service provider debit amount, if there is no credit balance?

Please provide justice for my financial and metal harrasement by vodafone.

Regards,

Manish udawat

Address : -
C/o sundarlal dungarwal
15-new shanti nagar,
Hiran magri sector no. - 3,
Udaipur - 313002 (Raj.) india

Mobile number :[protected]
My email id : [protected]@gmail.com