Vodafone India — delay in transfer from postpaid to prepaid

Address:

Surat, Gujarat, 395006

My name is vinod d ramani

My vodafone number is [protected], gujarat.

I have first visited vodafone store at kithi char rasta, vadodara on 29/08/2017 and cleared my pending bill suggested by customer care officer, customer care officer strongly reused to take my application by giving reson that as month ending is going on so that he cant accept form on that same day and suggested me to come after 1/09/2017, so i called in customer care there it self and asked about such excuse given to me regarding not accepting application. After so much argument customer care officer had taken my form and given new sim card and told me that it will be activated within two days. Till 06/09/2017 new sim did't activated.

Suddenly on 7/09/2017 i got new offer to retain in post paid, after argument i agreed for offer and i got rejection sms for my application. (Why it took 8 days to process my application)

Now again on 09/09/2017 given fresh application to change from postpaid to prepaid with fresh documents and paid my bill as suggested by executive. Its almost 5 days, yet my new sim is not activated.

I have registered complain in vodafone customer care (Complain number:[protected] for my problem yet no any solution.