Vodafone India — Disconnection of an active mobile number without any prior confirmation

Address:

625007

Dear sir/madam,


Good day.


I am hereby with my complaint of worst service from vodafone.


I have one international roaming number under my name ([protected]) which was active since more than three four years. All in a sudden it is deactivated without any prior intimation or notice.


Already there are many numbers which are active under my name which i am sharing with my family...[protected], [protected], [protected] & [protected] (Int'l roaming).


I use my number [protected] especially for receiving roaming calls, sms & otps while in abroad and in case of any emergency calls. I have given this number to all my bank accounts and shares to receive the any calls & sms without any obstacles all these days. I have already deposited a bulk amount as advance while getting this connection and also i have paid all my bills all these years without any issues.


For the past few days or weeks i had no calls and sms and a lot of complaints from my business about the dead number which made me shocked. I didn't expect this sort of service from vodafone for a customer like me who still sticks for more than 12 years..


I had a big loss in the past weeks due to this worst service from vodafone. Even if i receive a mail notification of deactivation, i would have changed my service provider immediately.


I would like to know the reason behind this at the earliest.


Hope the previous bill pending payment is 31.39 inr, which i tried to pay thru my mobile vodafone app. But unfortunately that service also got blocked without any clear intimation.


.


Your quick response would be much appreciated and the activation of my number immediately.


Thanks in advance.


Warm regards,


Mohamed kishore