[Resolved] Vodafone India — Disconnection of the number without notification and allocating the number to someone else right away | |||
I am very unhappy with the services provided by this 'MOST UNPROFESSIONAL COMPANY', My number was disconnected by Vodafone without notifying me and when I contacted them the very next day they allotted my prepaid number to some other person as a post paid number. I was highly disappointed and called the customer services hoping that there might be someone at Vodafone who are genuinely help their customer, the response was very disheartening! The supervisor Ravinder was pathetic and so was the manager (Miraj) who didn't give a damm about the hassle I am facing because of the in competency of the organisation and their employees. He also stated 'if you want to go legal or to social media you can but I cant help you in any case'. I have written an email to the CEO and the Delhi head office as well but still there isn't any reply. It feels like vodafone is run by a bunch of losers who feel very happy when they screw someone's happiness. If I don't get a resolution in next 24 hours I will go legal this time and will drag the responsible person to the court. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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My number got converted to someone else and also got shifted from prepaid to postpaid faultily by Vodafone on April 17, 2014. I have not even applied for the same. I had registered a complaint regarding the same on the same day via twitter and even the customer care number. Next day I even complaint at the Vodafone Store at Oshiwara, Mumbai. A guy by the name Vijay (+91 [protected]) has been coordinating with me. He had come to my place and collected my passport's copy and a photo of mine for re application purposes on April 18, 2014. Now he says that the process would take atleast 'a few more weeks' because my number has 'by a mistake from Vodafone' been transferred to someone else with a similar number. So for weeks and months my number would be disconnected and I would be having an inactive SIM card till then.
Their recklessness never stops!