n the month of May3-June2, I got my bill of rs 1757 Rs. Which i checked and fond that I have been charged 1000Rs. extra, as i had an internet plan active during that period. Actually I used 3 data plans in this month, 1)3rdMay-17thMay 2)18thMay-21stMay 3)22nd May-2ndJune. They have charged me 1000Rs extra, saying that my plan was activated on 17th 10:32 PM, and according to there rules i am viable to pay the whole day usage. ON 17th I used 700Mb which was before 10:32 PM and my 1st plan was active. I am appending the messages i received from Vodafone when i activated my internet pack. " Free 1GB Data pack has been deactivated on your number [protected].You will be charged as per your normal tariff rate. Supporting GPRS internet services will remain active.Dial *111 to check [protected]Enjoy 1GB 3G free with this data pack. Usage in between 1024 MB to 1390 MB will get charged @2p/10kb, thereafter you can enjoy unlimited browsing @ 64kbps Data pack has been activated on your number [protected] with a fixed monthly rental of Rs 250. Dial *111 for your account details. All messages received on 17th may 10:32pm. 1st one reperesents deactivating of my previous plan of 250, as on 17th may 10:32 pm. Then activation of another plan at 10:32 pm." I have lodged many complaing to vodafone but none of them care to give me an explanation why i am being charged extra. Was this information helpful? |
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