Vodafone India — Disputed Bill

Address:

Bardhaman, West Bengal

I Somnath Paul, Partner of SS Realtors operating our business from Westbengal, Durgapur. We are using several connection of Vodafone. At the time of taking the connection representative of Vodafone told me that C.U.G will not be charged. But the C.U.G charges was applicable after that we complaint to Vodafone store from there it was partly resolved now i just check the bill of the no [protected], from that i have seen that C.U.G. charged and also charged for one V.A.S which i don't use. I have talk to your customer service executive several times about the disputed bill but then also they do not rectify the problem. Now they have disconnected the line. I have already informed to the representative of Vodafone that i will not pay the bill until they solved the problem. I requested you to solve the problem as soon as possible and also requested you to send a corrected bill as per the tariff plan. As per my calculation the bill amount will be 518.7. I have asked to registered a complaint about this problem but your executive named might be "Govinda Saha" is denied to take the complaint initially. Hope you will do the need full and i will be obliged.