Vodafone India — Disrespect at the vodafone store

Address:

New Delhi, Delhi

I have visited the Kailash Colony vodafone store thrice in the past 3 days wherein at first 2 instances I was told systems are down, so I did not say much and left. I again took an hour off from work to go get something as simple as a sim change for a number I have had with them since 2006 and the same executive "Sandeep Kashyap" was most disrespectful and I am not only referring to his tone. I was told to stand at his desk by their own executive which I did for half an hour, which he then informs me I was to do with a token. I had specifically asked his colleague whether I need a token and she said no which I informed him of and he in a very rude manner denied dealing with me for that reason even though she agreed to my statement. This is basically causing uncalled for inconvenience and even I cannot keep taking leave for such a simple task which they do allow to be completed by others and I respect their decision. My complaing however is against "MR.SANDEEP KASHYAP" at the Kailash colony vodafone store and request that action be taken so that he thinks twice before treating another customer as such again.