Vodafone India — Don't trust vodafone store customer executive

Address:	Thane, Maharashtra, 421202
Website:	www.vodafone.in

I went to the vodafone store Dombivli 6 month back to explore new packs but executive convinced me to convert from prepaid to postpaid customer.She told me plan of 2G unlimited data @ 283 Rs with discount for 6 months and no discount after 6 month.So I bought it but there was problem initially they gave wrong plan and I rectified it later.I used 3G data for 15 days under influence of free internet plan and trust that vodafone 2G is like 3G! I was disconnected for 4 days because according to this wrong plan I exceeded the limit.Obviously they charged for this.In 4th and 5th month of plan I did not received any message of bill so I did payment assuming plan's amount to survive from disconnection.This is the last month of plan and my bill is 573 Rs. This would have been last month of plan with discount so I did calculation and found difference of almost 300 Rs. So I went to the store again.Talked with one of the executive who told me that your free internet plan was only for first 3 months(6 months before executive told me it is for 6 months).She showed me papers on which I signed @ 3-4 places when I took plan 6 months before and @ one point it was clearly written free internet plan is for 3 months.Only mistake I did is I trust on that executive initially simply because of Vodafone's name in Indian market and blindly signed where she tick marked. From next time I will record conversation with any mobile service provider while selecting plan.