Vodafone India — Double charge

Address:

Kolkata, West Bengal, 700010

All you know who use vodafone about double data offer by vodafone. But its turn out to be a Double charge for me. i have recharge for Rs.747, 2GB/per month/3 months, from my vodafone app using my credit card, thats where the bad luck stated i didnt knew its i didnt knew change of getting double will end up by paying double. after 5 hrs of recharge there is no data balance credited in my account, i have contacted customer care three time every time they said, sir ur recharge is unsuccessful it will credit back to your account within 7 working days, you can do a new recharge. i have no option except believing customer care, because i was running out of data. I have recharge once agin for Rs.747 this time its from vodafone website, i have receive data balance immediately as per the double data offer. when i recived my credit card statement after a month i notice there is no reversal for first attempt recharge, which was uncessful & about to credit back with in 7days. i have contacted vodafone CC by email & send them my card statement, they have also agreed about the double charge. At first reply they affer me some talktime against the Rs.747 recharge, but i refuse to accpect talk time against the recharge, i want my money back because the recharge was for data not for talktime & it was unsuccessful. scenic then they are sending me automated replys. i have try to contact them several time but every time they send aumated replys. finally i am porting out to airtel. date of recharge 28.08.15 vodafone kolkata [protected] I should get the refund for Rs.747.